Stay Regulation

 

a) No motor-vehicles in the holiday Village  –  they have to be parked in car parking inside the Village. 

b) It is absolutely forbidden to use bicycles, monocycles, skateboard, overboard or similar and disturb guests.
 
c) Small pets are allowed (to be reported while booking) only for guests in full board treatment who stay in “Monolocale Grande”  in the “Upper area” and in the "Lower area", but cannot enter the common areas; valid vaccination certificate, leash and muzzle are obligatory. Please look at the Regulation for Pets.

d) All guests must respect the rest periods from 2.30 pm to  4.00 pm  and from 00.30 pm  to 8.00 am. 

e) Access reserved for Roller Club guests – possible visitors (is meant for guest guests on vacation), allowed for few hours, have to be authorized by Head Office with entrance-ticket.

f) Room assignment is only competence of Head Office. 

1) RESERVATION - Reservations are accepted until rooms are available – it is necessary to send the reservation-form completely filled and signed  with deposit of 30% of the total amount. Reservations without deposit are not accepted.

2) INFORMATIONS - For further information about the holiday-Village and room-availability please contact us by phone: +39/0963/663033; 665058 or by Fax to n. 0963 663454 or send e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.. Afterwards please send the reservation form by letter to Villaggio Roller Club, Solaria Spa, Contrada Torre Ruffa, 23. 89866 Ricadi (VV).

3) FINAL PAYMENT -The final payment must be paid within 3-4 days after arrival – payment must be completely paid for the reserved period  even in case of late arrival or anticipated departure. 

4) CANCELLATIONS - Guests who have to renounce their holiday for unexpected reasons can request to be refunded of the amount of money they sent as deposit of 30% sending the communication of cancellations within 30 days before arrival. The same rule applies to those who take advantage of the "Early Booking" offer. Cancellation is only valid if communicated via certified mail. Date as postmark. 

5) RESPONSIBILITY - If necessary ROLLER CLUB VILLAGE reserves all rights to change plans for events that are out of its responsibility. In no case guests can request any form of refundation. Addinctionally, “Solaria S.p.a./Roller Club Village” will not assume any responsibility for damage or robbery of vehicles, boats or accessories. All limitations of responsibility described in this paragraph turn to advantage of Solaria S.p.a./Roller Club Village with its Head Office in Ricadi. In case of dispute Vibo Valentia will be the only competent Tribunal.

6) COMPLAINTS -Roller Club Village does not accept complaints which are not declared written,delivered and validated by Head Office during the guests's stay.

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